Human-Centric Approach
In a property management sector increasingly dominated by automation (and shortcuts), we at The Property Associates cherish traditional human interaction. We’ve found that our landlords and tenants often favour the simple luxury of having a reliable and personable point of contact. As such, we remain committed to fostering strong relationships, offering you an effortless communication experience.
“Classically Trained”
The industry trend towards larger portfolio sizes has led to many Property Managers becoming “specialists” in specific aspects of the job, often leaving them under-skilled in other areas. We recognise that effective property management requires a blend of experience and training, both of which we proudly offer at The Property Associates. Our staff undergo thorough training across all property management aspects, equipping them to deliver our elevated service standards. You can trust our highly-trained, well-rounded Property Managers to safeguard and manage your valuable investments.
Uniquely, all of our current Property Managers have over 10 years of experience.
Integrity
Rising trends in the industry favour outsourcing (some offshore) tasks to manage more properties, often at the risk of compromising service quality and personal information. At The Property Associates, we respect the effort you’ve put into your property and won’t compromise your asset for additional profit. We ensure all our services are executed in-house by our proficient team, providing the highest level of service and security for you, your tenants and your investment.
Common Sense
We stand out in our industry by choosing practical and efficient solutions. At The Property Associates, we value the common sense in making a 5-minute phone call over engaging in lengthy email exchanges. Our team excels at not just passing on information, but actively identifying issues and proposing practical solutions, providing you with time savings and reassurance.
Engaged Leadership
Uniquely, our Principal and Directors are seasoned Property Managers themselves, treating the property management department as an integral part of our operations. With a deep understanding, hands-on experience, and high expectations, our leadership is dedicated to providing top-tier service, ensuring your properties are in capable hands.
